Care Coordination

Making Healthcare Work for You — Seamlessly and Affordably

At JIPA Network, Care Coordination is the core of what we do. We manage the clinical, logistical, and financial details of your healthcare journey—especially when care must be delivered across borders—offering competitive rates that make high-quality care more accessible. From the first call to your final recovery step, our team is with you, every moment.

Expert care, everywhere—handled with heart.

Why JIPA’s Care Coordination?

JIPA’s Care Coordination combines 24/7 support, expert clinical oversight, and clear financial planning to ensure patients receive seamless, compassionate care across borders—every step of the way.

24/7 support for emergency patients and families

Clinical guidance from expert Medical Directors

Transparent pricing and financial planning

Seamless coordination across borders

Compassionate, multilingual care
For life’s most critical care moments.

When to Use JIPA Care Coordination

Turn to JIPA when insurance falls short, diagnoses are complex, or emergencies demand cross-border care. We guide you to the right treatment—while handling every detail.3

  • You’ve been denied care due to insurance gaps
  • You’re overwhelmed by a complex or rare diagnosis
  • A medical emergency requires cross-border care
  • You're unsure which hospital or country offers the best option
  • You need a trusted partner to manage logistics and communication
What Is Care Coordination?
Care Coordination is the process of connecting patients to appropriate medical services with clarity, speed, and support. At JIPA, we manage every part of this process:
  • Medical Evaluations & Triage
  • Customized Plans of Care with Estimates (POCe)
  • Priority Appointments & Hospital Admissions
  • Air Ambulance & Visa Assistance
  • Hospitality (Hotel, Transport, Translation)
  • Ongoing Medical Oversight & Records Management
  • Financial Reconciliation & Follow-up Support
The 8 Milestones of JIPA Treatment

We simplify complex healthcare into 8 clear steps

Introduction & Registration

 

Care Plan Assessment (CPA)

 

Plan of Care with Estimate (POCe)

 

Treatment Plan Selection

 

Appointments & Admission

 

Hospitality & Travel Management

 

Concurrent Case Management

 

Reconciliation & Post-Care Support

 

Experience the JIPA Difference

We’re committed to delivering 100% satisfaction through trusted access to top providers and a network led by those who care most—our physicians. At JIPA, your well-being drives everything we do.

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Patients Served
Helping thousands access timely, affordable care across the Caribbean and beyond.
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Average cost savings
Achieved through pre-negotiated pricing that prioritizes transparency and affordability.
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Trusted Providers
A vast, experienced care network built over a decade of coordination success.
Emergency Case Study

Joe’s Journey to Recovery

When Joe fell from a construction site and sustained traumatic brain and spinal injuries, his case was too severe for his local hospital. JIPA intervened immediately:
  • We arranged an air ambulance within 36 hours
  • Our Medical Director conducted a remote assessment
  • A personalized Plan of Care was approved and funded
  • His wife received full hospitality support in Miami
  • JIPA reduced costs from $1.5M to $420,000, allowing Joe to access life-saving surgery and rehab.

Joe made it home to his family and is continuing to recover.

Meet Our Patient Care Coordinators

Our Patient Care Coordinators (PCCs) are the compassionate experts who guide every patient’s case. Meet some of the team

Shanda Hawkins
Logistics PCC

Shanda Hawkins

Tiffany Carlson
Logistics PCC

Tiffany Carlson

Millie Rodriguez
Finance & Emergency Coordination

Millie Rodriguez

Andres Murad
Latin America Coordinator

Andres Murad

Carolina Rudd
Hospitality Support

Carolina Rudd

Ready to Begin?

If you or someone you love needs coordinated healthcare, emergency or planned, reach out to JIPA today.