JIPA Blog v2

Is JIPA Network an Insurance Company? Here’s What We Actually Do — and How We Help You

Written by Jose Castillo | Feb 6, 2026 3:48:37 PM

If you’ve recently reached out to JIPA Network, you may be wondering:
“Are you an insurance company?”

It’s a fair question, and an important one to clarify.

JIPA Network is not an insurance company. We don’t sell insurance policies, determine coverage eligibility, or replace your insurer.
Instead, we serve a very different, and very specific, role in healthcare.

So, What Is JIPA Network?

JIPA Network is a care coordination and healthcare navigation organization.

We help patients, families, providers, and payors access the right medical care, often across borders, with:

  • clinical guidance
  • logistical coordination
  • financial clarity before care begins

Our role is to bridge the gaps that often exist between diagnosis, access, cost, and treatment; especially when care outside your home country is needed.

How JIPA Is Different From Insurance

Insurance focuses on coverage.
JIPA focuses on coordination and access.

Insurance Companies JIPA Network
Decide what is covered Help you understand your care options
Apply policy terms and limits Present care pathways with clear estimates
Process and reimburse claims Coordinate care, logistics, and financial clarity
Operate within defined policy frameworks Proactive and patient-guided

Many patients contact us after insurance limits are reached, coverage is denied, or care is unavailable locally — but insurance is not required to work with JIPA.

What JIPA Actually Helps You With

When you work with JIPA Network, we help you:

  • Understand your diagnosis and care options
  • Identify appropriate hospitals and specialists
  • Coordinate provider-to-provider communication
  • Receive a Plan of Care with Estimate before treatment
  • Arrange appointments, travel, and accommodations if needed
  • Navigate care across the Caribbean, Latin America, and the U.S.

All with a single coordinated team guiding the process.

Who Typically Uses JIPA Services?

Patients who reach out to JIPA often fall into one or more of these categories:

  • No insurance or limited coverage
  • Coverage exhausted or denied
  • Pre-existing or complex medical conditions
  • Need for care not available locally
  • Emergency or time-sensitive cases
  • Families seeking clarity before committing to treatment abroad

The Bottom Line

JIPA Network doesn’t replace insurance, we step in when insurance alone isn’t enough.

We exist to help patients make informed decisions, reduce uncertainty, and access care with clarity and support.

If you’re unsure whether JIPA is the right fit for your situation, our team is here to listen and guide you.